Practical AI systems for UK insurance, health and rehab teams.

We build around the tools your team already uses. The system takes on the repetitive admin, every step leaves a proper record, and your people keep the final say where it matters.

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What we do

We take the repetitive admin off your team, built around how you already work.

AI and custom software that connect the work you already do and cut the manual admin. Your people stay in charge of the decisions that matter.

Our specialism · evidence-heavy case work

Decision-support systems for teams that need a clear record

AI-assisted intake, clearer visibility and decisions you can evidence later, for teams in rehabilitation, health and claims. The final call is always yours.

Explore case-based support

Built and running

ClaimCompass — our rehabilitation platform: organisations, providers and clients on one shared, auditable case, with biopsychosocial scoring and outcome analytics.

Live demo · useful before a call

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Describe the process you want to improve and it will point you towards the most sensible next step.

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…and the same skills for the rest of your operation

Therapy, rehab & health teams

One system that runs the practice

Connect referrals, scheduling, documents, messages and reporting on top of the tools you already use — less admin, more time with clients.

Conversation-heavy processes

AI agents & chat assistants

Practical agents for intake, routine questions, reminders, internal support and human handover — with clear limits and review points.

Any operations-heavy team

AI, software & cloud for admin-heavy work

AI-assisted operations, chat assistants, dashboards and bespoke tools — built around the way your team already works.

Users & IT teams

AI training & enablement

Practical sessions to use AI well — avoiding hallucinations and keeping code and docs in sync — for everyday users and engineering teams.

Not sure where to start?

Begin with a Decision-Support Audit

A low-risk first step: we map the current process, find the gaps and recommend a proportionate next move — nothing over-engineered.

Case studies

What we’ve built for work, health and specialist case teams.

Cassie · Operational workspace

The operational workspace for small & medium teams.

Everything a small or medium specialist team runs on, in one place — on top of the tools the team already uses.

Intake, stage-based correspondence, booking & rescheduling
Zoom session notes turned into supporting reports
Reporting & billing in one system, to insurer standards

Read the case study

ClaimCompass · IP rehabilitation platform

Insurers, providers and clients on the same page.

A platform that replaces emailed PDF referrals with one shared, auditable case across all three sides.

Structured digital referrals with real-time tracking
Biopsychosocial assessment scoring
Session-approval workflow & outcome analytics

Read the case study

UK domain grounding

VRA trustee, CII co-author and IRCM member experience informs the way we design for health, rehabilitation and claims work.

Built systems

Cassie and ClaimCompass are running in real service pathways today, not only as a concept.

Technical delivery

Twenty years of decision-support, data platforms and applied AI behind the systems we build.

Meet the team

The people behind the work.

Monica Garcia

Founder & domain lead

Monica is a strategic consultant to the UK protection sector and founder of Monica Garcia Consulting. Her work across claims, rehabilitation and provider pathways keeps what we build grounded in real operational practice.

Pawel Dobrzynski

CTO & engineering lead

Twenty years designing decision-support systems, data platforms and applied AI for organisations with complex operations. As mgctech’s CTO he leads the technology side — turning domain expertise into practical, auditable systems that teams can actually run.

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Common questions

What people usually ask before we start.

Can we start with an initial conversation?

Yes. We usually start with an initial conversation, without charge, to clarify the process, the current constraints and whether there is a practical project worth scoping. It is a working conversation rather than a sales presentation.

What does mgctech actually do?

We design and build practical AI, cloud and operational systems for teams doing complex case-based work. That can mean a system that runs the whole practice, decision-support tooling, reporting, automation around existing systems, or a focused diagnostic before anything is built.

How much does a build usually cost?

It depends on scope. Smaller diagnostics and prototypes are priced separately from production systems. For implementation we quote fixed phases, so you know what you are getting before you commit further.

Can you work with our existing systems?

Usually, yes. We do not assume you need to replace everything. Many projects start by connecting or improving the tools already in use, then adding the missing process, reporting or decision-support layer around them.

How do you keep AI safe and auditable?

Answers link back to their sources, a person reviews anything important, and the system keeps a record of who did what. We also agree clear boundaries on what the AI may and may not do before it goes anywhere near real work.

Start

Tell us what you want to improve.

Tell us what slows your team down. The first conversation costs nothing, and it usually makes the next step obvious.