Decision-Support Audit

Find where complex case decisions could be better supported.

A focused diagnostic for work, health and claims teams that need clearer risk visibility, stronger MI, better auditability and a practical route into decision-support or AI-assisted workflows.

Start an audit conversation See deliverables

What you get

Valuable as a standalone diagnostic.

The audit is designed to stand on its own: a clear view of the workflow, the decision-support gaps and the most sensible next step.

Current-state workflow map across people, evidence, systems and decisions
Where BPS risk, work-readiness, provider and outcome signals are difficult to see consistently
Data, MI and auditability gap analysis
Shortlist of decision-support, dashboard and AI-assisted intake use cases
30 / 60 / 90 day roadmap with recommended build sequence
Board-level summary for claims, operations, product or transformation leaders

How it works

Diagnostic first. Software follows when the case is clear.

Understand the real workflow

We review how referrals, evidence, provider updates, decisions, exceptions and outcomes move today.

Find the decision-support gaps

We identify where information is unstructured, duplicated, missing, hard to compare or difficult to evidence later.

Define a proportionate next step

We recommend whether the next move could be MI, dashboarding, BPS framework design, AI-assisted intake or governance work.

Best fit

Built for evidence-heavy, case-based operations.

Income Protection, Group Risk or reinsurer claims teams
Therapy, psychology, occupational health, vocational rehabilitation and case-management teams
Third-party teams supporting insurer referrals, reporting and rehabilitation pathways
Benefits, workplace health or absence teams with complex case workflows

Commercial terms are provided by proposal after an initial scoping discussion. The audit output belongs to you whether or not we continue into a build.

Start

Discuss whether the audit is the right entry point.

A short practical conversation about the workflow, the current constraints and whether a diagnostic would be useful.