For insurers & reinsurers
Claims decisions, made visible.
AI-assisted decision-support, BPS risk visibility and portfolio MI for Income Protection, Group Risk and reinsurer claims teams.
What we build
The decision-support layer around complex claims workflows.
Decision-Support Audit
A structured diagnostic to identify where claims decisions, provider updates and rehabilitation pathways would benefit from clearer visibility.
Claims Visibility Dashboard
Operational and portfolio-level MI across referrals, duration, intervention stage, provider activity, RTW status and outcomes.
AI-Assisted Intake & Triage
Human-reviewed extraction, case summaries, risk flags, missing information and next-action prompts with source-linked evidence.
BPS Risk Intelligence
Biopsychosocial risk taxonomy, work-readiness indicators, triage pathways and audit-friendly decision logic.
Why it matters
What this changes for a claims team, day to day.
- Claims drifting towards long duration get flagged while there is still time to act
- Rehabilitation referrals happen earlier, not after months in a queue
- Assessors reach consistent decisions, with the rationale recorded on the case
- When compliance, internal audit or the FOS asks, the evidence is already on file
The AI structures the evidence and surfaces the signals. Your specialists make the decision.
Audit-ready
Built for auditability, source evidence and decision provenance.
Our approach
A structured path from first look to ongoing support.
01
Discover
We map how the work actually flows and where time, money and control leak.
02
Design
We shape the right system around your workflow, governance and the standards you answer to.
03
Deliver
We build and roll out in controlled phases, testing on real cases as we go.
04
Support
Where useful, we stay on to monitor, maintain and improve the system by agreement.
Start