For insurers & reinsurers

Claims decisions, made visible.

AI-assisted decision-support, BPS risk visibility and portfolio MI for Income Protection, Group Risk and reinsurer claims teams.

What we build

The decision-support layer around complex claims workflows.

Decision-Support Audit

A structured diagnostic to identify where claims decisions, provider updates and rehabilitation pathways would benefit from clearer visibility.

Claims Visibility Dashboard

Operational and portfolio-level MI across referrals, duration, intervention stage, provider activity, RTW status and outcomes.

AI-Assisted Intake & Triage

Human-reviewed extraction, case summaries, risk flags, missing information and next-action prompts with source-linked evidence.

BPS Risk Intelligence

Biopsychosocial risk taxonomy, work-readiness indicators, triage pathways and audit-friendly decision logic.

Why it matters

Better visibility while preserving professional judgement.

  • Make relevant risk and rehabilitation signals visible earlier
  • Improve consistency across claims, rehab and provider interactions
  • Evidence decision rationale, overrides and next actions
  • Shape bounded AI use cases while keeping professional judgement in control

AI is used to structure evidence, make relevant signals easier to see and keep human specialists in control.

Audit-ready

Built for auditability, source evidence and decision provenance.

Our approach

A structured path from first look to ongoing support.

01

Discover

We map how the work actually flows and where time, money and control leak.

02

Design

We shape the right system around your workflow, governance and the standards you answer to.

03

Deliver

We build and roll out in controlled phases, testing on real cases as we go.

04

Support

Where useful, we stay on to monitor, maintain and improve the system by agreement.

Start

Talk through where claims decisions could be better supported.

Enquiry

Start a scoping conversation.

An initial conversation, without charge, to understand your process, current constraints and the most appropriate next step.

We respond within two working days.